Frequently Asked Questions
• How do I track my order?
Once your Tannery Club handcrafted footwear has been dispatched, you will receive an automated confirmation email and SMS containing your live Track & Trace code. Simply enter this tracking number on our dedicated ‘Track Your Order’ page to monitor your shipment’s journey in real-time.
• How long does shipping take?
We proudly offer complimentary express worldwide shipping across India and to more than 65 countries globally.
- Processing Time: Orders are typically inspected, packed, and dispatched within 1 to 3 working days.
- Delivery Timeline: Once dispatched, your parcel is securely delivered within 5 to 7 working days.
• Do you deliver to my country?
We ship globally. Destinations we cannot service are automatically restricted during the checkout process on tanneryclub.in. If you are successfully able to complete the checkout procedure, it explicitly means we deliver to your geographical location.
• What payment methods are available?
To ensure a seamless purchase experience, we provide over 35 secure payment channels. We accept all major credit and debit networks (Visa, Mastercard, American Express), international wallets like PayPal and Apple Pay, alongside preferred domestic options including UPI, NetBanking, and popular local gateways.
• Is it possible to change my shipping address?
Yes, shipping addresses can be modified within a strict **24-hour window** following order placement. To correct your address details, please immediately get in touch with our customer assistance desk via email with your official order number and the corrected destination address.