Shipping Policy

Order Processing

Every order is inspected, packed, and dispatched from our facility within 1 to 3 working days of being placed. Orders placed on weekends or public holidays are processed on the next working day. You'll receive a dispatch confirmation by email once your order leaves our facility.

Shipping Coverage & Cost

We offer complimentary express shipping on every order, anywhere within India — there's no minimum order value required.CONFIRM

Pin codes we're currently unable to service are automatically flagged during checkout. If you're able to complete checkout, it means we deliver to your location.

Estimated Delivery Times

Once dispatched, orders arrive within 5 to 7 working days. Delivery to certain remote or rural pin codes may take longer, and timelines can extend during peak seasons, festivals, or due to circumstances outside our courier partners' control.CONFIRM

Delivery estimates begin from the dispatch date, not the order date.

Order Tracking

As soon as your order is dispatched, you'll receive an automated confirmation email and SMS containing your live Track & Trace code. Enter this code on our "Track Your Order" page at any time to follow your shipment's journey in real time.

Cash on Delivery (COD)

Cash on Delivery is available on eligible orders, subject to a serviceability check at checkout based on your pin code and order value.CONFIRM

Multiple Items & Split Shipments

If your order contains multiple items, they may occasionally be shipped in separate parcels depending on stock availability — you won't be charged extra for this, and each parcel will have its own tracking code.CONFIRM

Change of Delivery Address

Shipping addresses can be updated within a strict 24-hour window after an order is placed. To make a correction, contact our customer support team immediately with your order number and the corrected address — once an order has been dispatched, the address can no longer be changed.

Delayed, Lost, or Missing Shipments

If your order hasn't arrived within the estimated delivery window, please check your tracking status first. If it still hasn't moved for more than 3 working days, or the estimated window has passed, contact us at info@tanneryclub.com with your order number and we'll investigate with our courier partner.CONFIRM

Contact Us

For any questions about shipping or an order in transit, reach us at:

• Email: info@tanneryclub.com
• Phone: +91 86799 92100

This policy is subject to change without prior notice. Please refer to our website for the most current version.